Activation

Here you can activate your devices!

To make full use of our products and our portal, you must have the integrated SIM card activated.
You can do this in different ways:
  • Online
  • by telephone
  • by e-mail

Please note:

The activation of the SIM card can take up to 24 hours and is carried out by our service staff.
After activation you will receive a confirmation e-mail from us with your access data for the portal.
Unser Service-Team steht Ihnen Montag-Freitag von 9.00-16.00 Uhr zur Verfügung. Freischaltungen am Wochenende werden chronologisch am Anfang der neuen Woche schnellstmöglich abgearbeitet.

Activation by telephone

If you wish to have your card activated by telephone, you can do this via our service hotline.

You need for this:

  • Your contact details (name, address, e-mail, telephone number)
  • The IMEI number
  • The activation code

Service hotline

Activation

Please fill out the form with your data to unlock your device!

Fields with a * are mandatory fields!

E-mail activation

If you do not wish to use our online form, you can of course send us an e-mail with your data directly.

You need for this:

  • Your contact details (name, address, e-mail, telephone number)
  • The IMEI number
  • The activation code

e-mail

English (UK)